Sendbird Desk Widget
Sendbird Desk Widget demonstrates how Sendbird Desk can optimize your customer service through advanced chat features and customizable ticket automation.
How to use
See the guide below on how to use the widget.
Step 1 Create a Sendbird application
First, create a Sendbird Desk application on the Sendbird Dashboard. Stay signed in to see if your tickets are properly created on the dashboard.
Step 2 Copy your Application ID
Go to the Overview page and copy your Application ID. You can also find the ID under Settings > Application > General.
Step 3 Log into Sendbird Desk Widget
Open Sendbird Desk Widget and enter your App ID, User ID, and Name. Then, click Login. You can also create a test account on the widget.
Step 4 Create a ticket
You can now start a conversation to create a ticket by clicking on the bubble icon in the bottom right corner of your screen. Once you send a message, a ticket will be created on the Tickets page of the dashboard.